CreatingFlash.com

    F.A.Q - FREQUENTLY ASKED QUESTIONS

    What do I need, to have my own web site?

    Can you design and create a custom site for me or my company?

    Can you create a site for me, from a template?

    What are the advantages of purchasing a website with template?

    What do I need to know to have my own web site?

    Can you design and create a completely new site exclusively for me?

    Can you host my site on your servers?

    Can you supply search engine traffic for my site?

    Can I have my site in more than one language?

    What is FLASH ?

    Why would I need FLASH site?

    Can I order Just a template?

    In what formats are your templates?

    What am I allowed and not allowed to?

    What is the difference between unique?

    Is it reasonable to make unique purchase of template that was already purchased before?

    Is it possible for me to pay one?

    I would like to make payment by company check. Is that possible?

    Is there any return policy?

    I wasn't able to create my site with the template, can you help me doing that?

    I would like to purchase a template, but it is not available on the site anymore.

    Can you modify a template to suit my particular website?

    Are your templates Microsoft FrontPage compatible?

    What is Adobe Photoshop?

    What software do you recommend for making HTML?

    How can I modify flash portion of the template?

    When I try to open the flash .fla file, I get the error Unexpected file format.

    Can I edit flash template in Swish?

    Can I change the pictures in the flash animated template website and put my own pictures in instead?

    Is it safe to buy from your site?

    Do I have to be a PayPal member for buy from you?

    I need website or a website designer, can you create my web site and what kind of site you can do?

    Will you let me participate in the web design process?

    Where is your company located?

    What do I need, to have my own web site?

    With CreatingFlash.com all you need to know is the ability to communicate what your business needs and be able to use email. It's really that simple. We do everything else! From helping you obtain the right internet address (Domain-Name), building and maintaining your new site, to promoting and delivering highly targeted visitors to your site, that actually have interest in what you have to sell or present, we do it all, under one roof! We at CreatingFlash.com have been in the internet business from 1997. We have more than 50 designers and programmers working with us, all dedicated to your complete satisfaction. We are here to assist you with a personalized site and world class customer service. With CreatingFlash.com you will have the perfect web site for your needs and budget, we guarantee it! Leave the technology to us, you reap the rewards!

    Click here to request a quote and in no time you will have the awesome website of your dream! We will advise you of time frames and price estimate and it is all without any obligation.

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    Can you design and create a custom site for me or my company?

    Absolutely!!! You may have an existing website, a brochure or maybe just an idea of what you want in a website. We use that information to build your custom, professional looking site that will set you worlds apart from your competition. We are the experts! For over 12 years we have been converting our client's ideas and concepts into phenomenal visual presentations. Our flash designs will drive new business, add legitimacy and set you apart from your competition. Having an awesome flash website is no longer world's largest companies. If you can dream it, we can build it! Simply, request a quote and we will respond quickly. It does not cost anything to inquire, don't wait do it now!

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    Can you create a site for me, from a template?

    Yes, that's what we're doing most of the time. In our opinion; its actually the best way to create a website, you can see how your site will look like immediately without paying anything, often the template look much better from your idea's, its take 50% less time to create it and there for cost about 50% less than custom site up from scratch, we can change and modify anything in the templates and customize them to your specific needs, we can also mix or add elements form other templates or create new one inside them, all to create the perfect website for your needs. we have more than 25,000 templates in our conected database and you can search for template if you type any relevant keyword (of your business) in the template search field at the left side of our site at creatingflash.com or send us quote request and we'll find good templates for you in  no time.

    Please Contact us or request a Quote from us or email us your request support@CreatingFlash.com. We will let you know what style of site will be the best for you,send you some templates as examples and let you know the cost to adapt it to your needs and the time frame for completion, with no obligation from you.

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    What are the advantages of purchasing a website with template?

    The major advantages are price and time: You receive a high quality base design, for only 69$. And with that you can continue and create your site by your self, if you know how to do it. If you can't, let us do it for you, we will charge you only 30$/Hour for a website programmer/designer. Usually, if you don't have a big site to do and you select a good template (one that doesn't require a lot of changes to adapt it to your needs) we will need 40 to 50 Hours (for 5 pages site). This way you don't have to create a completely new site, from the ground up,for example; creating a full flash site with up to 5 pages from template can cost you around 1,000$ and not 2,000$ - 3,000$ OR MORE for unique costumed flash designed site...


    Second advantage is time frame: Its usually only takes around 2 weeks, to produce a 5 flash web pages of high quality from a template.

    Please contact us for more information, about this option

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    What do I need to know to have my own web site?
    With CreatingFlash.com all you have to know is your business or the information you want to have online and how to send e-mail. We can create the perfect web site for you and you don't have to put your time and effort into it to do it. Let the professionals work for you. We have dedicated the last 7 years to perfecting website designs and have more than 50 designers and programmers on our team. With CreatingFlash.com you will have the perfect web site for your needs and budget, we guarantee it! Let us help you. request a Quote for your present needs and we will give you an estimation of the project timeline and prices, with no obligation from you.

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    Can you design and create a completely new site exclusively for me?

    Yes sure, you have to request a Quote for your present needs, so we can give you an estimation of the project timeline and price, with no obligation from you.

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    Can you host my site on your servers?

    Sure. This is one of our services, we encourage you to check out our excellent and affordable hosting plans and please Contact us, so we can discuss your needs

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    Can you supply search engine traffic for my site?

    Yes, we sure can! We can advertise your site in the search engines in the most professional way. With CreatingFlash.com you will get highly targeted visitors that have an interest in what you want to sell, show or say. We can target visitors from specific areas (like city or country) and/or by specific products or services. You can have highly targeted visitors accessing your site 1 day after we have verified your payment. Contact us we will personally work it out with you to meet your needs and stay within your budget.

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    Can I have my site in more than one language?

    Yes! You have to send us all the text in the languages the site will be in, by e-mail. Please note that it is your responsibility for the accuracy. We believe that because of the global accessibility to sites it should to be in English, also. We can add as many other languages you need. Contact us We will work it out with you

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    What is FLASH ?

    Flash is a program for creating web sites, the main advantage of using it, comes from the fact that it provides a plethora of multimedia tools for programmers. The results of using Flash are: beautiful and impressive web sites. Some call it the third generation of web sites. We are creating most of our sites with Flash or Flash elements.

    Heavy multimedia sites take longer for visitors to download to their computers, however as more and more internet users are connecting to the internet with high speed connections, (by present estimations about 90% of internet users in the western world will be connected with high speed internet connections by the end of 2010) So, FLASH is becoming a more and more attractive solution for creating sites. We think that the time is now to move to the next level and create sites with FLASH.

    in the past there was some problems with search engines having difficulty indexing full flash websites, those days are over! search engines now indexing the flash files them selves and its actually much easy now to "feed" the search engines with the desired keywords.

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    Why would I need FLASH site?

    As the internet is another form of publicity and marketing, you want your products and/or services to look their best and leave a lasting impression. Much like TV publications, visitors are more likely to stop and look at what you have to sell or show if they find your site attractive and interesting. Flash does this in the most efective way! professional made full flash sites gives that extra special look and feel that vaults you above your competitors, and, gives you a much better chance to make more money by having an internet driven business.

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    Can I order Just a template?

    Yes. But you have to be able to adapt (customize) it by your self, there aren't any instructions or documentations with the templates what you see is what you'll get, and we aren't here for teach you how to work with flash, so you have to be able and to know how to edit pictures and program sites with FLASH and HTML. If you wish to create your site from a template by your self, you can do it or have someone else that can do it for you, if you have macromedia flash program and the knowledge to use it, only than you can buy a template from us.

    Simply choose a template, type its number in our online order form and pay. All the templates we sell have a fixed price of only 69$. After you complete the payment process via our secure form, you will receive a confirmation email only to the email you provided when you purchased, with a link to a .zip file(s) (so make sure you send us a correct and valid email address). The .zip file(s) contain the following: FLASH file(s) (when you buy a template made with flash), PSD file(s), HTML file(s) fonts and any other files that the template use.

    You will need software that decompresses the file in order to open the .zip archive. Windows users may visit www.WinZip.com. Mac users may visit www.StuffIt.com.

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    In what formats are your templates available?

    Website templates are available in Flash (when you buy a template made with flash), Photoshop and HTML formats. Fonts are included within Photoshop. With most templates the HTML code is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Some of the templates are designed with Swish so you will need the swish program to modify them.

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    What am I allowed and not allowed to do with the templates?

    You may:

    • Build a website using the template in any way you like.
    • You may not:
    • Resell or redistribute templates (like we do).
    • Claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of content providing companies and individuals.
    • Make more than one project using the same template (you have to purchase the same template once more in order to make another project with the same design)

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    What is the difference between unique and non-unique purchase?

    NON-UNIQUE PURCHASE:

    Non-exclusive purchase means that other people can buy the template you have chosen at a later time.

    UNIQUE PURCHASE:

    Exclusive purchase guarantees that you are the last person to buy this template. After an exclusive purchase occurs the template is being permanently removed from the sales directory and will never be available to other customers again. Only you and people who bought the template before you will own it.

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    Is it reasonable to make unique purchase of template that was already purchased before?

    Yes.but we don't think its a need because there is very small chance that you will find the same design on the net. There are more than 4,000,000,000 webpages online now according to statistics on www.google.com.

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    Is it possible for me to pay one price and have access to all downloads for a certain amount of time?

    Sorry, we do not provide membership based services.

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    I would like to make payment by company check. Is that possible?

    Please contact us for more information about this.

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    Is there any return policy?

    We provide a 30 day money back guarantee only for our hosting services. Since our company offers non-tangible and irrevocable goods for publishing, creating and designing web sites, there for after order of any program or service we can't refund your money. But we guarantee to work personally and closely with any client to assure 100% satisfaction.

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    I wasn't able to create my site with the template, can you help me doing that?

    Creating Flash .com can do all the customization and create the site for you, we will have to know exactly what you want to do, so please contact us for more information and prices.

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    I would like to purchase a template, but it is not available on the site anymore.

    The template has been sold out for exclusive price. You can search for similar templates in our huge templates collection!

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    Can you modify a template to suit my particular website?

    Sure in fact this is one of our main services, Please Contact us ,so that we can discuss your needs and provide you with detailed information and prices.

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    Are your templates Microsoft FrontPage compatible?

    Most of templates come with HTML code that is compatible with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage. Please check the 'sources available' field in the template preview window.

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    What is Adobe Photoshop?

    Adobe Photoshop is the world's most popular graphics editing package. You can find detailed information about Photoshop and download a free trial version at Adobe website.

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    What software do you recommend for making HTML?

    We think that Macromedia Dreamweaver is one of the best.

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    How can I modify flash portion of the template?

    With most of the templates you need to use Macromedia Flash program to edit the animated part of the template. Please visit one of the sites below to find the software to edit the template made by our flash developers: http://www.macromedia.com/software/

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    When I try to open the flash .fla file, I get the error Unexpected file format.

    This means that .fla file is incompatible with your Flash version. Please install Flash MX to edit this file or get in touch with our support personnel to have the file converted to appropriate version.

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    Can I edit flash template in Swish?

    Most of them no! yet some of our templates are created with swish, so that is the only way to modify them. You must look at the upper left of the template example window to determine the kind of template it is. If the template was created with Macromedia, you will see the word FLASH, if the template was created using SWISH you will see - TYPE OF TEMPLATE: SWISH

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    Can I change the pictures in the flash animated template website and put my own pictures in instead?

    Yes, you can and also the text, colors, sound etc.. but only if you know how to create sites with flash and have the adobi macromedia program.

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    Is it safe to buy from your site?

    Yes ! Our payment processing is done by PayPal, We have a verified account with them (meaning, they know exactly who we are) and they protect your financial information with industry-leading security and fraud prevention systems. When you buy any of our products, your financial information is not shared with us and it is NOT passed to our servers at any time. When you click any of our buy or add to cart buttons a new secure (128 bit SSL encryption) page from Paypal will open up. Once your payment is complete, you will be emailed a receipt for the transaction. PayPal automatically encrypts your confidential information in transit from your computer to Paypal's servers using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits (the highest level commercially available). Before you even register or log in to the Paypal site, their server verifies through SSL's 6 way handshake that you are using an approved browser - one that uses SSL 3.0 or higher. Once your information reaches Paypals' server it is stored on H/A redundant servers that are heavily guarded with multi-factor physical and electronic security protocols. PayPal servers sit behind an electronic firewall with full 7 layer protection and are never directly connected to the internet, so your private information stays private!
    Certified Participant of the BBBOnLine® Privacy Program for paypal.com CreatingFlash.com is a PayPal Verified account We give 30 days money back guaranties for all our hosting plans

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    Do I have to be a PayPal member for buy from you?

    No ! You don't, for non-payments purchasing we are using Paypal as our Credit Card processing center because we know they will protect your information the best way possible. You can pay with any Credit Card you have, or if you are a PayPal member you can pay via your Paypal account.

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    I need website or a website designer, can you create my web site and what kind of site you can do?

    Yes we can. We specialize in creating Flash web sites, and we create Flash WebPages with Flash Macromedia. We can design Flash creations for corporate websites as well as Flash presentations for any area of business or interest. We have designed websites for a multitude of business areas and interests. We have Flash Intro Creator software specifically developed for advanced website design. For the best website creation we work with Flash.

    Flash WebPages provide an artistic web design and add that “extra touch of quality” to any web site; we create amazing websites for artists, as example. Creating well designed sites with flash requires a professional Flash web master / web builder, so, we only work with highly regarded freelance web designers from Montreal that are affordable and professional. We can create any kind of website design from private home pages to corporate websites that require a flash intro creation.

    Not only do we have the best designed and developed Flash animated web pages, but our prices are affordable and fit within the scope of your budget.

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    Will you let me participate in the web design process?

    Yes we need you to. We need to know what your needs are, what your vision is for your site. And with our expansive website portfolio we will let you see our interpretation of your web design proposal, and what your site will look like before you ever sign our web design contract. During the development of a web site, we have our client review the web site a minimum of 2 times (normally more) before the process of creating the website is completed and online. This allows you to participate and suggest the revisions that you require.

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    Where is your company located?

    Creating flash.com is a Web Design Studio located beside Montreal, Quebec, Canada.

    We have been designing Flash driven WebPages, websites and Flash intro's for corporate businesses and individuals since 1997. We are able to provide customer-centric services in the form of beautifully crafted website designs with more than 50 professional and dedicated designers creating advanced and award winning websites.

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